RL in Indiana said: “In August 2006 I paid off my HSBC account through a settlement with HSBC. I received a letter from a collection attorney in Georgia in 2007, so I faxed a letter, and a copy of the paid check. The issue was over, or so I thought.
Archive for » 2009 «
Category: Settlement Issues
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BA in Minnesota said: “We canceled the one dollar charge and now it is 16.92. We do not want insurance (Debt cancellation) and called, which took a hour as the phone line will not give time to even give account #. This the second time we have tried to have it cancelled.
Category: Insurance Issues
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CT in Texas said: “I have an auto loan with HSBC. First experience with them and definately my last. I was diagnosed with cancer and missed a good deal of time from work. When my savings ran out I began to fall late 10-15 days on making my payments but never 30 days late.
Category: Auto Loan Issues
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BD in Virginia said: “I am able to review my account information on-line but cannot make a payment on-line or change profile to update information. Therefore, we have to call to make payments and be charged a $15.00 fee. Although, I have sent a letter and called requesting statements be sent to a new address and new e-mail address, this has not been updated. I have not received a statement in over 6 months and cannot make payments on-line.”
Category: Online Issues, Payment Issues
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SS in Texas said: “I was charged double [by HSBC] for the month of December. I was not late with any payment. I have sent one scheduled payment for this month. Please make the necessary adjustments to my account. I will thank you in advance. I do not expect there to be any involvement with my credit standing.”
Category: Payment Issues
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