W in Oregon said: “I recently tried to dispute a charge with a merchant through my credit card company HSBC. A hotel had charged me for 2 nights when I only stayed one night. I had never signed anything for two nights and the reservation was only for one night. I contacted the hotel and they told me someone in accounting would check on it and call me but no one ever did. HSBC Credit card was unwilling to pursue it for me and threw up impossible roadblocks.
Archive for » 2008 «
Category: Fraud Issues
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SA in Michigan said: “I have excellent credit and have had my GM card account for 10 years. My credit limit was $6500 until yesterday when I received a letter from HSBC stating that due to inactivity, my account credit limit was being reduced to $300. What a joke. I haven’t used my card in about 4 months and didn’t carry a balance, but I’ve used it for very big ticket purchases in the past in order to build GM points, and have carried a balance, but haven’t lately because of the stingy 14% APR on the account.
Category: Documentation Issues
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VF in Pennsylvania said: “Just wanted to say I’m another victum of this FFPM and HSBC. I go to court on 1/08/09. Wish me luck. I have no money, and I am just trying to live payday to payday. That’s very hard to do when everything is going up.”
Category: Watchdog Issues
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SD in Texas said: “More of the same here for me: Opened a letter from GM today and read that my credit limit is $300.00, reduced from just under $20,000.00. I also had $50.00 in earnings due to me which I told the representative I was uninterested in. I closed the card. It’s unfortunate this happened but oh well.”
Category: Documentation Issues
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CM in Rhode Island said: “I purchased a ATV in 2006 from Suzuki, I have always paid on time. Everything seemed to be going good, until this year, 2008. HSBC was sending the bills at much later dates than usual. This made me have fewer days to send it out. I would get the bill and send it out that day. This worked for some time, then HSBC sent the bill 5 days before the due date. I sent it in as usual but they claimed it was late. It was their fault.
Category: Auto Loan Issues, General Issues
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