DP in New York said: “We purchased furniture on 11-11-07 from Levitz Furniture. Subsequently they closed their store. We purchased he furniture on their deferred payment agreement. This account has been opened for at least 5 years and this is the third time we made purchases with it. Our promo code stated that we did not have to make payments until January 2011. We just received threatening calls from a attorney stating that we must make immediate payment of $5800. The purchase was only for $2679.00. The attorney cannot explain the difference but said they will start to garnish my pay if I don’t make immediate payment in full. Can this be done?”
Archive for » November, 2008 «
Category: Merchant Issues
Leave a Comment
LC in Texas said: “HSBC deliberately sends your statements late and holds your payments so they can charge fees they don’t deserve.They are an evil corporation that should be wiped off the face of the earth!” While that may be LC’s opinion, and while the facts support the theory, how do you prove it? While trend analysis and previous suits and settlements prove that LC’s allegations are factual one must remember that HSBC and Household International settled previous charges without admitting any wrongdoing. One slick idea was postal service reform, thus no statements have cancellation stamps. However, as it relates to making your payment, thousands of people told us over the years that they send everything on the same day, at the same time. Only payments to HSBC are ‘late’, which suggests LC is correct with his or her allegations.
Category: Documentation Issues, General Issues
Leave a Comment
A kentucky resident said: “After several months of letters, phone calls and submittals we finally received a 6 months loan modification from HSBC (almost 6 months ago) but all I can see that they did was take our past due amounts and fees and roll them to the end of the loan which makes us appear to be current. Is this even legal? Who are they trying to kid, us? Their investors? The media? And what happens after our 6 months is over? When will HSBC offer us any real help? This is so frustrating!”
Category: Hardship Issues
Leave a Comment
AJ in Ohio said: “HSBC Finance calls every day, four or five times a day. If you answer, they ask for your name, but won’t tell you who they are before you verify that you are who they are calling for. If you refuse to answer their questions until they tell you who they are, they ignore you asking them who they are and repeat themselves. If you ignore their call, they hang up when they get your voicemail or leave a voicemail that says: “hello. hello. hello?” and then hang up.
Category: Payment Issues
Leave a Comment
BM in New York sent this report: “I have been very sick for a long time and have been in and out of hospitals more times than I can count. When I finally did get to go back to work, I only worked for a few months and was laid off. I could not make the monthly payments and sent what I could afford. This was never enough. They called day and night, and always claimed that they wanted to work with me, but to do so, I had to pay a certain amount that was more than I could afford. I tried to explain about my illness, and the fact that I had lost my job, and that was not good enough for the greedy vultures. They turned me into a collection agency and then, they started harrassing me day and night until I sent them a cease and desist letter. Then HSBC called and said they wanted to work out a payment settlement, and I told them that I am terminal and have about 2 months left to live and they told me to pay off what I owe before I pass.”
Category: Hardship Issues
Leave a Comment
