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Archive for » November, 2008 «

AS in California said: “This HSBC is somewhat of a nightmare. They charged $120 to transfer $3000, and then everytime you use the card the amounts keep adding up and you are consistently charged 22%-23% interest on the increasing total. Yuk I can’t wait to get away from this outfit.”

JS in Maryland asks: “I sent a detailed letter concerning Household Finance to the Office of Thrift Management in Washington DC who forwarded to the “Commissioner of Finance Regulation, Complaint Unit” in Baltimore back on November 04,2008. The Finance Regulation Department says they never received it! Our attorney tells us there is a statue of limations concerning unprofessional loans practices and it has expired.

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AR in California said: “I got a Best Buy HSBC card for approximately $900 to buy a laptop prior to leaving on deployment. They advertised 6 months no interest, so I set up automatic payments to go out every month and thought it was all paid by the fifth month. Upon my return HSBC called me and said I had about $200 dollars in late fees and that I had been late to pay every month. It is very hard to contact them and I am trying to seek legal resolution.”

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RF in North Carolina said: “I keep getting calls from 800-442-1026 which is HSBC. I have called them to have my name removed and nothing has happened. I am also on the do not call list.”

TS in Pennsylvania said: “I could not access the HSBC online payment site, finally I did the next daywith the help from CS. Payment due FOLLOWING day but they will not process today so I’m late. $39 late fee for paying the day before? OR for $15 you can have them take an express payment. What a ripoff. I am in the process of filing with the FTC, all others should do the same, maybe they will change/fix the problem.”