SB in Minnesota said: “I purchased Audio Video equipment at BestBuy in July. They (HSBC and Best Buy) offered me an interest free plan for which did sign. To my horror I’ve also been charged debt cancellation fee per month which happens to be about the same amount as the potential interest on […]
RD in Illinois said: “I had set up automatic monthly payments on my HSBC card for a charity. The first time my card went over limit, I contacted HSBC, so they would not put any more charges through. I was told it was taken care of. I had also written a letter […]
HN in Georgia said: “I have had a card with these losers for 6 years, have always paid early and way over the minimum. This is the first and ONLY time I have been late, but a CSR has been calling me ALL DAY LONG…..8 times in the past 8 hours. I have told […]
Today we acquired a copy of the BBB report for HSBC Merchant Musician’s Friend. It does not look good, but all of it cannot be blamed on HSBC in any way, shape, or form. (Part of it probably can) Personally I go to the Musician’s Friend factory outlet store in Kansas City, […]
SC in Kansas said: “I just checked my credit report and found HSBC on my report 20 times. Someone has been applying for credit over 20 times on my credit. I do not know who HSBC is. I did not apply for anything with this company nor have I applied for anything in the […]
AS in California said: “This HSBC is somewhat of a nightmare. They charged $120 to transfer $3000, and then everytime you use the card the amounts keep adding up and you are consistently charged 22%-23% interest on the increasing total. Yuk I can’t wait to get away from this outfit.”
JS in Maryland asks: “I sent a detailed letter concerning Household Finance to the Office of Thrift Management in Washington DC who forwarded to the “Commissioner of Finance Regulation, Complaint Unit” in Baltimore back on November 04,2008. The Finance Regulation Department says they never received it! Our attorney tells […]
AR in California said: “I got a Best Buy HSBC card for approximately $900 to buy a laptop prior to leaving on deployment. They advertised 6 months no interest, so I set up automatic payments to go out every month and thought it was all paid by the fifth month. Upon my return HSBC […]
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
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