HSBC Horror Stories

TB in Michigan said: “Lost mortgage due to HSBC-BEST BUY credit report. They refuse to correct error. Problem first appeared in 9/08 credit report. Called HSBC, was told they would correct but they never did anything but LIE. Now they indicate my account was placed for collection in 2005! THIS IS […]

PS in Illinois said: “Horror story! I missed a payment, my payment was late! Why? Because HSBC is too cheap to write the name of the organization it works for. I applied for credit from Sears. I received a bill from HSBC. Thought it was advertising so I set it […]

RN in Virginia said: “I wish I had seen your report before I used my debit card on-line to buy from northern tools. I ordered a light on 10/18/2008 the purchase amount was automatically deducted from my acct at that time. On 10/24/2008 my item was shipped. I checked my account and found […]

NB IN Washington said: “I have multiple sclerosis and get my disability check on the third of each month. All along I have been told by HSBC “no problem, we will fix it”, but have received late charges every month. I have had my friends call and they both were told […]

JV in California said: “I’ve been asking my auto loan balance from HSBC each time I send my monthly due payment but nobody responds at all. How could I track my remaining balance? Please I need your help!”

Editor’s Note: HSBC announced that it is exiting the auto finance business. This report […]

Angry in Canada said: “Tried to get wire transfer from offshore HSBC account. Waited already 2 weeks. Spoken to several people during the day and night, sent secure emails and faxes, still no luck. Getting all types of responses from HSBC outsourced call centre with different rep every time.”

MY in Maryland said: “I pulled my credit report and there seems to be an error. I am showing this account as an “Adverse Account” due to charge off/collections and closed in 5/2008. This account is still very much active and my payment is always paid in full and on time. This is damaging […]

CG in Michigan said: “i have been trying to get some information from my account with no avail. How am i supposed to pay my bill if i can not even get in?”