RS in Massachusettes said: “HSBC has an web site (https://www.accountcentralonline.com/cmuser/login/show.do) where you can pay your bill, view your statements and get reports of your past statements that show the total spending by each statement (with a bar graph visual), as well listing the detailed purchases. On June 26, 2008, I utilized the “Total Spending By Statement” feature and looked back over the year at my spending. During this process, I noticed that I had a huge increase in spending on a particular statement so I viewed it more carefully.
Archive for » July, 2008 «
AC in Arizona said: “A wedding dress was paid for through David’s Bridal in Missouri for about $1000. About $200 payments were made for a few months until I started missing a few payments. Around June, my husband and I realized we still had this account open and paid it off in full. The interest rate was about 27% before payments were missed and who knows how much it skyrocketed to — there was no way to check its current status. The account still shows up on my credit report as an open account, but it is being investigated. My best advice is when they are paid off to call and specifically ask them to close out the account because HSBC could still charge hidden fees when you think you have it all paid off.”
Category: Merchant Issues
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KR in Ohio said: “My son (4 yrs. in USAF) has been denied credit and rental units because of a bad credit report showing $491 due to HSBC/Tax….he doesn’t know what this is or how to get in touch with anyone in order to have it taken care of. Can you help? It is called an “Unsecured Loan” and does give an account number. It was supposedly opened in 4/06 and closed in 7/06.”
Category: Tax Refund Issues
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FD in Idaho said: “Long story short..HSBC started by dating bills first of month, I would receive around the 15th at the earliest, a suggested mail in payment date of the 19th for a bill due the 30th. If I didnt mail by 19th, I was penalized for late payment even though I was mailing to and address less than 1000 miles away. I complained, they blamed the Postal service, but ironically after over a year of this tactic, all of a sudden I started receiving bill the first week of month.
Category: Merchant Issues
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WM in Massachusettes said: “I recently paid my GM (HSBC) credit card bill online on the due date (in the morning). Checking my account the following day I was astonished to see a $49.00 late fee had been charged to my account, it seems they now require payment two days prior to the due date to avoid a late fee. How can they legally charge a late fee for an on time payment? Paypal buyer credit also does the same thing.”
Category: Online Issues
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