HSBC Horror Stories

SS in Maryland said: “2005 — Husband had heart attack in May, June I was in a bad car accident leaving me with spine damage, so we had to refi and didn’t really understand what was going on, this was with Decision One/HSBC. I was given a loan for $389,000.00 and $312,000.00 was […]

DM in New York said: “HSBC changed the date on when my payment was due. I used auto billpay from my bank. When “late” they accessed $777 in fees and interest within six weeks. Call me — I am a reporter and writing about this.”

RS in Massachusettes said: “HSBC has an web site (https://www.accountcentralonline.com/cmuser/login/show.do) where you can pay your bill, view your statements and get reports of your past statements that show the total spending by each statement (with a bar graph visual), as well listing the detailed purchases. On June 26, 2008, I utilized the “Total […]

AC in Arizona said: “A wedding dress was paid for through David’s Bridal in Missouri for about $1000. About $200 payments were made for a few months until I started missing a few payments. Around June, my husband and I realized we still had this account open and paid it off in […]

KR in Ohio said: “My son (4 yrs. in USAF) has been denied credit and rental units because of a bad credit report showing $491 due to HSBC/Tax….he doesn’t know what this is or how to get in touch with anyone in order to have it taken care of. Can you help? […]

FD in Idaho said: “Long story short..HSBC started by dating bills first of month, I would receive around the 15th at the earliest, a suggested mail in payment date of the 19th for a bill due the 30th. If I didnt mail by 19th, I was penalized for late payment even though I […]

WM in Massachusettes said: “I recently paid my GM (HSBC) credit card bill online on the due date (in the morning). Checking my account the following day I was astonished to see a $49.00 late fee had been charged to my account, it seems they now require payment two days prior to the due […]

CM in Oregon said: “I am a victim of HSBC unethical business practices. I didn’t understand why until I found out that HSBC is Hong Kong Shanghai Banking Corporation. How is it that a financial corp. controlled by an admitted enemy of the United States is allowed to gouge U.S. citizens and […]