JH in Pennsylvania said: “I pay our GM card online and in full monthly. This month I checked the statement and noticed a ‘nominal apr’ of 30.99%. I went through the past 6 months of online statements and saw it was as high as 31.24%! I e-mailed and requested a lower […]
EW in Ohio said: “Opened account 01/2007 under TaxMasters Shawnee Mission, KS-66282 — High Credit $800. Status says ‘Open Account’. No phone number. Can anyone help me get this off my credit? What do I need to do? This is affecting my whole life buying a house, car etc. Please help me. Thanks EW”
MT in Michigan said: “HSBC WOULD NOT LET ME PAY MY BILL A DAY BEFORE THE DUE DATE WITHOUT A $15.00 EXTORTION FEE FOR RUSH PAYMENT.”
RC in Missouri said: “I had a motercycle financed to me in 2006 and owner fininanced that bike to someone else. I bought another in 2007 and have had numerous problems with HSBC and just thought it was me. You cannot use online billpay in Iraq it won’t work, even if your […]
DW in Missouri said: “I am in the process of closing on a home that I have sold. I was informed over 2 weeks ago that there was deed of release needed by HFC, so I contacted them to request the information. I spoke to 10 different people from the same area […]
SE in Georgia said: “HSBC Retail Services took an additional $800.80 out of my bank account after I had closed out my HSBC account. Customer service stated that “it makes sense” and “that’s policy”. Now they are charging me a returned check fee, finance charge, and phone payment charge because I disputed their […]
RW in Tennessee said: “I moved to Tenn about 6 months ago and have been 1 month back on payments I requested and extension in May 2008 and was denied. HSBC wouldn’t say why since then I have received at least and not less than 10 calls a day and I have answered […]
KK in Minnesota said: “I signed up for Account Secure Plus when a I got an HSBC credit card about 2 years ago. They charged me $6.93 a month. It was supposed to make my credit card payments if I ever lost my job for various reasons. I was laid off in April and […]
An open letter to HSBC, Knight Vinke and Stephen Green
Classic Country Music history, videos, and articles
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
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