JH in Pennsylvania said: “I pay our GM card online and in full monthly. This month I checked the statement and noticed a ‘nominal apr’ of 30.99%. I went through the past 6 months of online statements and saw it was as high as 31.24%! I e-mailed and requested a lower rate and was told none were available. I then called and got the same responses from both the first customer service representative and her supervisor. Needless to say, the card is cut up and the regular bills that used to go to that account have now been switched to a lower rate card. I’ll forfeit the GM rewards and buy a foreign car. The heck with them!!”
Archive for » July, 2008 «
EW in Ohio said: “Opened account 01/2007 under TaxMasters Shawnee Mission, KS-66282 — High Credit $800. Status says ‘Open Account’. No phone number. Can anyone help me get this off my credit? What do I need to do? This is affecting my whole life buying a house, car etc. Please help me. Thanks EW”
Category: Insurance Issues
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MT in Michigan said: “HSBC WOULD NOT LET ME PAY MY BILL A DAY BEFORE THE DUE DATE WITHOUT A $15.00 EXTORTION FEE FOR RUSH PAYMENT.”
Category: General Issues
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RC in Missouri said: “I had a motercycle financed to me in 2006 and owner fininanced that bike to someone else. I bought another in 2007 and have had numerous problems with HSBC and just thought it was me. You cannot use online billpay in Iraq it won’t work, even if your on the phone with a representive at the time, they make you feel stupid. I was activated in Nov 2007 to come to Camp Bucca Iraq. It doesn’t matter how early you send your payment in, it will always be day late,with late charges they charge interest on. So you use the phone, (their online doesn’t work) and they charge you there. HSBC Finance will not lower my interest rate to 6%, I sent them the paperwork 3 times, its always lost. And still I thought it was me. My owner financing went through on the first bike and I took over payments of it financed through Kawasaki (which is really HSBC) and the same crap. I’m in Iraq and they are my biggest worry.”
Category: Military Issues
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DW in Missouri said: “I am in the process of closing on a home that I have sold. I was informed over 2 weeks ago that there was deed of release needed by HFC, so I contacted them to request the information. I spoke to 10 different people from the same area who have told me everything from that they were sending information to the Title Compsny and that I owed money. Most of the people agreed that there was no balance, however only one said that there is a balance due from 1994.
Category: Mortgage Issues
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