DB in Wisconsin sent this question: “I am employed with First American Funding in Columbus, Wisconsin. In the past, we have sent our trailing docs to you in Charlotte. What is the new address we should now be sending them to? Thank you in advance!”
Archive for » May, 2008 «
MG in New York said: “I have been paying mortgage payments to HSBC since 2002 when I refinanced my home mortgage. In early 2008, the bank sent me a notice that my property tax increases had caused the bank to require a lump sum payment or an increase in my monthly payments. They requested a lump sum “shortfall” payment of $1,240 in order to balance my escrow account. I sent them the check for the $1,240. The very next mortgage statement was received, acknowledging the lump sum payment as my “escrow shortage payment” —but now asking for an additional $69.05 per month. This changed my payment from $2,634.21 to $2,703.26.
Category: Escrow Issues
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MM in California said: “I received a phone call touting the debt cancellation service. I agreed to review the service with the right to cancel and get a refund. I reviewed the material, signed the form saying I did not want the service, and mailed it back. They did not cancel or refund so I called and wrote twice. I was told that I could not have cancelled via a form. I didn’t keep a copy of the form unfortunately. So I am out $76.31. The lesson is to never pay for something thinking you can cancel and get a refund, and also keep copies. I will not buy anything from Best Buy again, which I am now in the process of telling them.”
Category: Insurance Issues
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DW in Illinois said: “I purchased a TV from Best Buy 18 months ago, interest-free. I have had such promo deals many times before with other companies. I never sign up for any kind of credit life insurance, debt cancellation of any kind. After four months I realized the balance was off and found out that I was paying a debt-cancellation fee. Stumped as to how it could happen I asked them to check and they said they could not but would cancel it (on my phone call only which was curious). I paid off the promo amount this month, due 14 May 2008, applied to my account on 2nd of May but was left with $72.95 balance. Yep! Debt cancellation fee left over somehow.
Category: Merchant Issues
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FG in California said: “I received a letter from HSBC to someone other than me, saying they (HSBC) did not increase my available credit. Someone else is trying to use my HSBC account.”
Category: Privacy Issues
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