JA in New Jersey said: “Well Where Do I Start with the many issues at BENEFICIAL? My Heart is heavy and I feel like I gained 20 years for working just 2 yrs at beneficial. I am ashamed and guilty of doing what was told of me to do when I […]
KF in FLorida said: “My husband and i purchased a Plasma TV from Best Buy using 2 methods: An HSBC account and a HSBC Mastercard account (as listed as # 2 in one of your reports) at Christmas time 2008. We have since consolidated some C.C.’s and HSBC was one of them. The […]
DL in Minnesota said: ” I have been dealing with this for years. Had 2 HSBC accounts. Best Buy and Galyns. When I moved and called to change my address they did not… I called multiple times over months. They sent my bills to atleast 4 addresses that I […]
HB in New York said: “I am in Brooklyn New York. The HSBC on Fulton Street (Brooklyn Law school building) has got to be the worst in customer service. The officers and tellers are lethargic. At lunch time which is the busiest, they only have ONE person at the window. Today I stood in […]
DD in New York asks: “Every two hours I am getting annoyance calls on my two unpublished numbers from 1 800 446-1022. How do I stop it?”
Answer: You are receiving calls from HSBC telemarketing. You can file a complaint online at the FTC, and they will process your complaint in a timely […]
RD in Missouri said: “Within the past week, I have received at least 4 separate calls from United Recovery Systems, on my cell phone. The calls came from various 800/888/866 numbers. I answered at least 2 of these calls and told the person they had the wrong number; I told them to […]
MF in California said: “I’ll keep this brief. HSBC’s on-line service AND their phone service and their employee accuracy burned me 3 times and cost me money!! Even when I COULD get someone to say they would fix it, alas they never did!!! I’m still e-mailing them to try to get […]
DB in Wisconsin sent this question: “I am employed with First American Funding in Columbus, Wisconsin. In the past, we have sent our trailing docs to you in Charlotte. What is the new address we should now be sending them to? Thank you in advance!”
Editor’s note: Try sending your question to the right […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.