A New Jersey former employee said: “I worked for HFC and BFC for the past 4 years and have recently left because of the constant insanity. The pressure to get that 1st mortgage (that doesn’t make any sense!), making sure you “planted all the right seeds” to ensure you sold your Life Insurance, Disability Insurance and Involuntary Unemployment Insurance BENEFITS to a customer who either had enough already or really couldn’t afford the loan payment the way it was — let alone the additional $120 more I just tacked on for my Managers pocket and a $2000 Home and Auto BENEFITS policy that the customer probably wouldn’t use.
Archive for » April, 2008 «
DA in Kansas said: “I like to say first that this was a good source of info so that I could file a dispute with them over a hardship. I have been trying to get HSBC out of my life so we were trying to refi. They were using the old dog and pony show or trying but I was not going to give up that quick. I called them everyday and they would ask for some other paper work. When I faxed it to them they use well it takes 24hrs to get into the system. I told them that if this was the case they needed new employees.
Category: Mortgage Issues
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DM in Indiana said: “When my parents bought the car I don’t think they knew what they were getting into. HSBC gave them a $25,000 loan for a car that was only worth less then $20,000. My parents monthly payments were $550 a month so they gave me the car two years later. Now i have HSBC calling my house every day. I have been trying my hardest to keep up with the payments. These people are tricky. In November my payment was only supposed to be $422 which was cool; then the next month it was at $600. I’m upset because i have been paying them and now i owe $2000 and they want the car. It is all late fees. Where in the hell did all the lates come from? HSBC says I am 80 days behind which is a bunch of BS. I need help.”
Category: Auto Loan Issues
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CC in Maryland said: “I’ve had 2 HSBC accounts for several years. A year ago they began raising my interest rates up to 29% after I went slightly over my credit limit. I attempted to make large payments ($500-$750/month), began making them early, and they lumped the payments onto one statement, and charged me late fees repeatedly. My interest finally fell to 22% this past fall. I paid my February 2008 payment at the end of January. They posted it on the statement closing date for January, and have been charging me late fees again monthly despite my large monthly payments. I’d like to buy a house some day and would prefer not to close this account. But, if they’re reporting my payments late every month and are now back to a 24% interest rate, are they worth the trouble?”
Category: Payment Issues
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This was received from New York state and is the opinion of the person who submitted it, who shall remain anonymous: “D9 abuses from a former Presidents Council employee.
1. Stated income equals FAKE income. An unfortunate truth was that 90% of all loans written using this partial stated income program was false. Daniel Shaunessy and his Management team led the way in encouraging these abuses.
Category: Employment Issues
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