WN in California said: “The mother of my child died on July 19, 2007. I asked HSBC to implement my credit insurance since I was unable to work and take care of the child. HSBC began calling and harassing me though I had credit insurance. They reported me to the bureaus, then never gave me the credit insurance application. Months passed. I called and found that they now had decided that I died. I corrected this misinformation, then they sent me a leave of absence application. I have sent this in, but now they are back to harassing me and sending me late notices. The bank personnel are incompetent and are often in a foreign country - India to be exact.”
Archive for » March, 2008 «
Category: Insurance Issues
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BCS in North Carolina said: “1. Prepayment penalties are written into a mortgage note, and can not be waived. They are part of a legal document. Even if a loan is sold, the note remains the same. There is no magic wand that makes it go away.
Category: General Issues
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RS in Iowa said: “On March 6th I received a phone call from my husband while I was at work saying that my car had been repossessed. I was livid, I had mailed them in $2000, so that I could pay off my car faster. The only thing they let him take out of the car was my child’s carseat and that was only after a 15 minute argument. I called them the very next day and was told my check bounced but that money was missing out of my bank account. So I checked my bank (it turned out to be a bank error).
Category: Auto Loan Issues
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JL in Colorado said: “HSBC purchased my mortgage in 2005. My original note was a 3 yr. 6.99% arm. Was told my original mortgage lender we would refi in 3 yrs, not to worry. Since Jan. 2005 they have failed twice to escrow ANY monies for insurance. So they increase my monthly mortgage obligation. In November 2007 I contacted them to discuss this increase, fearing that the arm adjusting would only force me into foreclosure. They stated the increase was directly related to my insurance going up $700 last year. Not possible, as my insurance was only $700 to begin with. I applied for hardship, refi, loan mod, etc. Finally listed the house for sale. They refused to waive prepayment penalty ($3200), so could not sell. Finally told them my $75K home would just go into foreclosure, since they refused to cooperate. The nighmare goes on and on. They are a fly-by-night lender who will eventually be bailed out, what about me?”
Category: Mortgage Issues
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JS in New York said: “Constantly calling on Sunday, try to make arrangement to pay bill, but no hlep what so eer. They just keep adding interest upon interest. Paying bill, but the so call interest rate is not one one quoted. CAll 9-10 times a day no message or just hang up. When we signed these loan papers the names were not put on the contract right, but they say the bank always does that and will fix it. No they did not. We are paying the bill, but with the interest they tack on and continuing phone calls there is no hope.”
Category: Documentation Issues
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