Archive for February, 2008

Gateway online payment website goes blank - thanks HSBC

MG in Ohio said: “I bought a Gateway computer and for the first 3 months I paid my Gateway bill online. It is HSBC, and is paid through gateway.hrsaccount.com. For the first three months it worked as it should. After that the website just went blank. I called Gateway to […]

Insider briefs readers on HSBC’s HFC and Beneficial

This is from another former employee requesting anonymity:
“Having recently left the company on my own accord, you could say that I still very much have my finger on the pulse of the daily operations of the scam machine HFC/Beneficial. Shortly before I left the upper management team approved the use of a new sales tactic […]

Credit score plummets as HSBC issues false assurances

KS in Colorado said: “My credit report is showing a 30, 60, 90, and two 120 day delinquencies due to a $15 check by phone charge, which I was told was waived. I spoke with 6 people at HSBC who all say they will take care of the problem and still nothing has […]

HSBC charges bank account of wrong customer with no evidence

JS in Alabama said this about HSBC and McRaes: “We were at the bank yesterday and found we were charged with the above mentioned account that has a balance of $79. Our McRaes’s account has been paid in full for some time: Parisian or somebody bought them out and that was never our account […]

HSBC Auto and the Missing Title in North Carolina

PP in North Carolina said: “Nov 2006, I purchased a car through Enterprise Car Sales in Georgia, and HSBC became my lender. We moved from TN to NC early in 2007. I went to register my car, but NC would not accept the paper registration. I called HSBC to have […]

Four dollars causes man to call HSBC “crooked bunch of international scum”

JS in Wisconsin said: “Last fall I planned to buy a 60″ plasma TV for my wife and myself. She has diabetes and failing eyesight. I was told “sign up through our credit card and we’ll knock off a hundred bucks”. I was not interested but figured I could cancel the card later, and […]

HSBC wants homeowner to be late before rate reduction

DL in Kansas said: “HSBC is a joke, and i am dealing with them not by choice, my mortgage was sold to them from Wells Fargo. What can i do……i try and call them and i get in voice mail jail for over an hour and all the associates are rude and not […]