WN in Virginia said: “I, like many of your contributors have had a less than favorable experience with HSBC corporate affiliates but as harsh as this may sound they appear to be merely ignoring all these pleas from their hard working victims. A consumer protest or a mass boycott of the companies that use their credit services should be taken to task and possibily HSBC will get the message throught the retailers they represent. This could be done by going to your local ” Best Buy” or any other retailer that uses HSBC financing and go through the process of selecting several expensive merchandise items. Upon completing the application for credit and the respective approval process and determining they (HSBC) are the credit vehicle, cancel the entire purchase and state the reason why.
Archive for » January, 2008 «
ES in Ohio said: “Sometimes you get the bear and sometimes the bear gets you is so true in my relationship with HSBC. God help you if you get behind on a payment. I recorded at least 150 calls in a 30 day period. I caught up the delinquent payment and sent in an additional payment early in an effort to get ahead. HSBC held the early payment until after the due date then charged me late charges for both payments. I started using Western Union to send my payments so that I can track a transaction from start to finish. By using Western Union I can track a transaction to the exact date that HSBC accounts receivables section receives the payment. Even with Western Union I am getting charged late charges for on time payments. What a mess.”
This report remains anonymous: “This site is getting very, very powerful. I applaud your efforts 1000 percent!
ME in California said: “A notice entitled “Important changes to your cardholder agrement…” arrived with my most recent Costco bill (Retail Services, aka HSBC), with changes to be effective on or after 2/29/08. The changes are to the FINANCE CHARGES section (Section 7) of the agreement. I can’t find my old agreement in order to compare it, but what has caught my attention is that it says “…no Finance Charge is imposed in a billing cycle…” if it “is paid in full BEFORE the Payment Due Date that falls during the cycle.”
KM in Wisconsin says: “I opened a Boston Store account in 11/1/07. I received the first statement in timely manner and paid the balance in full. I used the card on 12/15/07 which is apparently 1 day before the statement closing date but did not receive a statement until today with a late charge assessment, a current cycle finance charge and a prior cycle finance charge. When I called to address these charges as I had not received a statement for December, they refused to remove the finance charges.
