HSBC Horror Stories

Name withheld by request:
“HSBC needs to BE GONE!
READY for this?
I went into a REAL HSBC BANK office. I had CASH to pay my HSBC credit card.
The teller WOULD NOT TAKE IT!
She made me go to the post office and get a MONEY ORDER!

I did it!
My payment was not credited for 5 days!
———–
Now that HSBC […]

MS in Minnesota said: “I have been going through medical tests and had EFT set up for my mortgage account. I noticed one month wasn’t taken out so I made 4 phone calls to Kristen Gallighan in the loss litigation department, because that is who I sent it to. Asked if there was […]

RD in Texas said: “Free part of payment website does not work. Rush side that charges $15 works fine. I thought it was against the law to charge a fee to pay early. These robbers actually do this. I called Bose and got a nice gentleman who said it was his job to field complaints […]

CS in California said: “In late 2005 I had 3 Household accounts. Although we paid most of them on time we began using their online system to make payments that would be processed late incurring late fees. I then began using their automated payment system where they would deduct the proper monthly minimum from […]

I had an HSBC card in ‘03 to purchase a computer from CompUSA. I paid it in full before the 25 day grace period was up and (even though they held it up) the check was cashed prior to the grace period. They extored $434 out of me (I was younger and they […]

DR in Iowa asks: “I noticed an unauthorized charge on my checking account made just today (Jan 28, 2008) by HSBC RS for $25 and I do not have an account with them. How did they get my information? How can I sue Household Bank?”

Z in Maryland said: “Beneficial and Household will not change until HSBC clears out all upper management (DSM,DGM,RGM, Vice-Presidents) involved in their finance division that remains in place prior to the State settlements. Those managers create a climate of do or die at the customers expense. If they’re allowed to stay in place […]

WN in Virginia said: “I, like many of your contributors have had a less than favorable experience with HSBC corporate affiliates but as harsh as this may sound they appear to be merely ignoring all these pleas from their hard working victims. A consumer protest or a mass boycott of the companies that use […]