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Archive for » November, 2007 «

FH in Ohio reports what they call a new HSBC scam: “I have been dealing with HSBC for several months now because of their new scam !!!!!! I was late on a payment several months ago. A payment I thought I mailed in enough time. My loan was defaulted that one month. I had a default balance with a higher interest rate. I have no problem with any of this so far but, here is my problem now. I have, since then, been sending my regular payment plus extra money as well to get my loan down of course. I seem to call HSBC every month to ask why are you not taking my over payment out and posting it to my balence with the higher interest rate even with a letter enclosed to do so.

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RT in Maryland said: “Payment mailed 12 days before due date and still got charged a $29 late fee. Here is the kicker.. I live 25 Miles max from the HSBC Processing center!! Called HSBC – HRS and explained the situation but they would not budge on reversing the late fee. Account is by Marlo’s Furniture that was opened almost 4 years ago where I bought furniture using their No Interest for 4 years promo. I have been religiously paying the account for almost 4 years and now they are saying that my 2nd to the last payment is late. I just sent the last payment via certified mail and already contacted the Maryland Attorney General’s Office.”

DW in California said: “Tried to pay my HP home store account on line; could not find where to register, finally found the website, my account number was rejected, very frustrating and it cost me $10 to pay by phone.”

PD in Alabama says: “I just found out that I could not pay my David’s Bridal Account at the store. I’ve been surfing the net to pay the bill for over an hour. I called them and they want $15.00. That is a rip-off. I can’t pay on-line and if I mail them their check I’m gonna be late!”

RP in New York said: “Received over 30 calls starting 11/1/07 to present. The last incoming call was at 11:39PM ON 11/21/2007. Only once (1X) did the caller ask for “Alonso.” I told the caller that there was NO ALONSO at this number. I DO NOT HAVE NOR HAVE HAD A CREDIT RELATIONSHIP WITH HOUSEHOLD CREDIT SERVICES.”