JR in Minnesota says: “Beware, Direct Merchants Bank credit cards are also backed by HSBC. HSBC also shows Finance Charges as new purchases after upping the APR to 29.99 percent. Will avoid ALL merchants and banks that use HSBC in any way. Suggest you do too.”
Archive for » October, 2007 «
Category: General Issues, Payment Issues
2 Comments
AP in Pennsylvania said: “HSBC has been playing the no interest game with me on my Best Buy Card. I pay off the balance so that I do not get hit with the interest at the end of the promotional period. They manipulate the payment so about $2 is left on that item then nail me for the entire 18 months of interest. They have done this to me twice now. Both times they fixed the problem but as far as I am concerned this is fraud.”
PM in Massachusetts said: “I had fallen behind on my payments and called to set up a payment arrangement. I did and they told me to pay $70. a month and that would preserve my credit rating. I made the 1st payment and two days later, I got a letter from an attorney stating that they didn’t take partial payments and they wanted the whole balance. HSBC had written off my account, ruined my credit and was suing me for the balance. I had to hire an attorney to get this straightened out but my credit is ruined for 7 years because they didn’t stick to the arrangement. I wil never use HSBC again and will tell everyone I know.”
Category: General Issues, Hardship Issues, Settlement Issues
3 Comments
JP in Tennessee said: “I have been a customer who has paid ahead of time for well over ten years. Well, wife has cancer and I have been running all over and left the stamped envelope with check enclosed on table until today. Wife found it today and said should this be here? I opened it as I figured it might be a few days late by now. It was 8 days late. I called and offered to pay direct pay/bank and provided check number and routing number,etc.
Category: General Issues, Payment Issues, Rudeness Issues
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MW in California asks: “My son signed for a loan with HSBC. He called to cancel the loan on Saturday. What should I do to protect my son? I do not want him to get a loan through this company. I have no “fine print” with the details on this loan. The motorcycle has already been delivered to my house. No money has been exchanged. Can I go to the dealer and pay cash and get this loan reversed? The dealer does not know we called to cancel the loan. According to him the title has already been mailed to the secretary of state. Helpl”
Category: General Issues, Merchant Issues, Watchdog Issues
2 Comments
