An HSBC employee in New York sent this: “I am an employee at the HSBC mortgage center in Depew, NY and I must say this is the most unethically run company I have ever seen. The mortgage center is run like a collection call center. The layers of management at the supervisor level are unbelievable. Rate and terms of home equities are not properly disclosed up front to the customers. Employees are rated monthly on how many loans they process and close - they must maintain a certain amount in order to keep their jobs. To that extent, proper customer care cannot be given, and many good customer applications are declined within a 10 day period simply because the employee must look good each month. Many, many gray areas at this company under the current management. I have never seen such “favoritism” played out in a company. You have husbands and wives both working under the same managers and continuously promoted. You have senior managers and groups of staff fraternizing together outside of work regularly. These chosen few are the ones who are promised and receive the promotions. And of course within this group are the married managers who pick out the “new recruits” to sleep with. This place needs to be audited by an outside source immediately! Most of us keep our mouths shut for fear of losing our jobs but things have truly gotten out of control here.”