HSBC Horror Stories

RW in Ohio says:  “I have been trying to pay a bill for about two hours and I put in hrsaccount.com and all I get is a survey.  The HSBC web site won’t let me through until I take this stupid survey.  I keep wondering why.”

HH in Michigan says:  “I had a credit card from hsbc.  The limit was $300.  I was unemployed over the summer because I teach.  Already miffed by the high interest rate , My bill kept rising, even though I had not used the card in a year. I made a settlement to  pay off the […]

DP in Ohio says:  “After my father died, to protect my fathers estate I agreed to take the vehicle and when talking to the rep on the phone I was told that my vehicle was under a warranty. After gaining possession of the car I learned that it had MAJOR problems including needing a transmission. […]

DA reports:  “HSBC calls my number regularly every day, looking for someone who is not at my number.  HSBC clearly has the wrong number. I told them I am keeping record of the numbers of calls, dates, times, and individuals; the woman say “fine.”  When I told here there was no one named “Louis” at […]

TH in North Carolina says:  “I opened up a deposit with HSBC back in February to take advantage of their 6% introductory offer.  Well the time has come to place my money elsewhere and I find out I can only do a bank to bank transfer for only $100,000.00 at a time. I have written […]

MS in the United Kingdom says:  ” I have unfortunately been of work sick since September last year 2006, I have a current account plus and a flexiloan both covered by HSBC own insurance policy.  It has taken untill now for them to send me claim forms both of which require me to pay to […]

DA reports:  “I’ve been getting two to six calls a day from 800.446.1022.  When I finally tracked down the number through the 800 directory service, that number was listed as the HSBC Consumer Annoyance Department.  What’s that about?  Honesty if it is HSBC, but when were they honest?”

Editor’s Note:  800-446-1022 is from their telemarketing division. […]

JO in Georgia says:  “I live in Georgia and after HSBC took over my loan my life as a home owner has went to hell. Right after I refinanced in `04, HSBC took bought my loan, forgot to pay my escrow and from that my payments went up over $200.00 a month. I have owned […]