TM in Washington says: “I have been trying to log onto hrsaccount.com for the last 15 minutes with no luck. I am using the web address on the back of my credit card. The search keeps coming up with alternate locations but not the on line payment center. Now I am going to be late […]
TH in Indiana says: My mother purchased a TV at Best Buy for Same As Cash (SAC). She told the clerk she only wanted the SAC but the clerk told her she couldn’t proceed unless she took the insurance and the card. The clerk told her to cancel the insurance when the bill came if […]
KA in Florida says: “Several months ago, I accepted a balance transfer offer from HSBC for 0% for a year that has turned out to be the worst mistake of my life. I received my first bill last month with a minimum of $241 due on my $24,099 balance. No problem. I paid $500 with […]
RR in Minnesota said: “I had a charge off account in 2004 and received a 1099. Now they are relisting it on my credit report, twice in one month.”
We realize many complaints also ask, or mention, the possibility of lawsuits, retribution, or restitution. Since Household International paid $484 million in the nation’s largest predatory lending settlement and HSBC also paid $11 million more as a settlement for shady credit card payment processing, one must ask why HSBC bought Household to begin with.
Complaints reflect […]
VW in North Carolina reports: “This is the second time in three days that I have attempted to pay my bill. It takes about an hour to find the site, if you’re fortunate. Then, after finding it, I could not pay my bill because the site would not recognize my account number. So, I am […]
TT reported: After my promotional rate ran out HSBC/GM card raised my interest rate to 34.24 %. I called them and was told there were no other options for me at this time and to call back later. I called a few months later and was told the same thing but also that I was […]
Just when you think questionable tactics and late application of payments are standard routine for HSBC Finance Corporation (perhaps they need the money to offset loan losses) we learn of an HSBC executive on his way to prison. We thought this was important enough to publish it in both of our HSBC blogs:
NEW YORK — […]
An open letter to HSBC, Knight Vinke and Stephen Green
Classic Country Music history, videos, and articles
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
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