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Archive for May, 2007

Ohio Customer Documents HSBC Credit Card Horrors

LL in Ohio had nothing but problems with his HSBC credit card:  “I’ve had lots of problems with my HSBC credit card accounts. I’ve had an account for 1 year. I’ve had numerous times when I made a payment by due date and they would post different day as being received making it late. The […]

Travelling in Philippines With HSBC Credit Card A Nightmare

RP in Kansas sent this report:  “On May 7th, I had a balance on my HSBC credit card of about $40 and a pending charge for $210.  No payment due, never carried a balance over to a following month.   My wife was using the card while traveling in Manila, Philippines and had charged the […]

2 Days Late, HSBC Raises Rate To 32 Percent For New Yorker

MS in New York says:  “My HSBC credit card payment was late 2 days in March and the bank raised by intererst from 14.15% to 32% They did not advise about this not that my minimum payment went up significantly. HSBC policy will not change this rate until there are six months of payments on […]

HSBC’s BFC Insurance Shady Deal in Nebraska

SL in Nebraska said:  “My son purchased new car stereo and GPS system at Best Buy and purchased the theft & loss insurance that is carried by BFC Insurance Agency of Nevada, a compnay owned by HSBC which manages Best Buys credit card accounts.  The car was broken into and the stereo & GPS stolen. […]

Delaware Resident Upset By HSBC Merchant Rainsoft

KS in Delaware said this about HSBC merchant Rainsoft:  “I wanted to let someone know that I received a postcard in the mail stating that this company they tried to contact us and that we did not respond to a phone call. 2nd request was the postcard. I called the company and they stated that […]

HSBC 2 Cent Error Was Intentional Says California Customer

SR in California asks:  “Paid HSBC in full on a zero interest account. Recieved a bill stating that I still owe $0.02 in 3 days or I will be charged all the interest on a zero interest promotion charge accured to this point. I looked up the deposited check and it states the correct amount […]

HSBC Bowflex Customer Experiences Fraud, Frustration

MD reports:  “On 2/18/07 a charge of $1,646.14 showed up on my Bowflex (HSBC) bill. After trying to navigate the absolute worst automated customer service phone system I’ve ever experienced, I finally reached a human being. My account was placed in dispute for the month of April, and then released from dispute here in May, […]



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