HSBC Horror Stories

YV in Illinois sent this shockeing report: 

I am just attaching my letter to Best Buy Customer service about their HSBC card and their answer. I sent it on 04/24/30

“Hello, I am writing this message about the today’s bill statement from Best Buy after I bought new laptop 02/18/07. I just received my first mail from […]

In breaking news from New Delhi India it was announced that the investigative arm of India’s anti-monopoly watchdog has recommended action against HSBC for making false promises to credit card customers and violating the RBI guidelines.

Specifically HSBC has been accused of processing payments late and allegedly delaying delivery of bills.  With a track record of doing […]

LP says:  “On February 18, 2007, HSBC put an inquiry on my credit report.  I do not know why they would be accessing my credit report without my permission.  I took no action that would require you to invade my privacy. I do not believe that HSBC did due diligence to know the person they […]

TH in Pennsylvania said:  “HSBC manages the credit department for Boscovs Department Store.  I opened a charge with Boscovs in August and all of my payments were on time.  I did not receive my December bill, so when I received the January bill it contained $40 in late fees and finance charges.  I called and […]

SB reported:  “Last fall there was an introductory offer through NAPA Auto Parts and my mechanic for an HSBC account including 90-days interest free and a year\’s free roadside assistance program.  I never got the roadside assistance info. from them despite having called several times.  I had trouble paying online and often paid by phone. […]

GQ in California says:  “Well it looks like I’m having the same problem as other consumers. On several occasions my statement had been sent late causing me to pay over the phone and pay the $15.00 fee. On April 23, 2007 I spoke with customer service rep Kiara. I asked her for the valid website […]

CF in Connecticut said: “HSBC has attempted to commit fraud by padding a payoff statement by$2445.00. The reason I claim this is by their record supplied to me by HSBC in the form of an activity report demanded by me. As part of a bankruptcy filed and discharged in 2005, three (3) payments were to […]

EE in Louisiana asks:  “HSBC calls me starting on every third of the month for payment.  On October 15, 2006, I wrote them citing the law that debt collectors cannot repeatedly use the telephone to annoy someone.  The calls stopped until February, then started up again.  I get about 10 calls a day now.  I […]