HSBC Horror Stories

DJ in Oklahoma says:  “I was in an auto accident in my new vehicle. I called HSBC to find out if it was possible to get another vehicle through them should current vehicle be salvaged. Within seconds, they approved another loan not explaining the way it really worked. I was then stuck with 2 vehicle […]

Here are the most recent complaints about HSBC, as submitted to Household - HSBC Watch by customers from around the world. Complaints, some of which read like horror stories, are listed by title with a direct link to the submission:

HSBC Orchard Bank - Rep Claims No Affiliation
Customer Claims HSBC Holds Payments Until Late
Customer Claims Defamation […]

WB in Georgia exposed this HSBC claim:  “My wife and I have a credit card with HSBC/Orchard Bank, we have not used our cards in a year, but have been making the minimum payments monthly as we should. Come to find out another company has taken money off the card for some type of Credit […]

I mailed a payment on the  1st or 2nd of month for payment due 14th of month.  They  (HSBC) receive the check and they do not deposit it. They wait until the 15th for it to be past due, then they charge a past due and and take the payment as electronic check for the amount […]

This is a copy of a credit card complaint letter about HSBC India:

I am from India and the below case happened to me and since the sueing laws are not very strong in India credit card companies especially HSBC are taking the customers for a ride almost amounting to extortion, kindly go thru the mail […]

MK in Tennessee sent us this shocking report about HSBC: 

“My husband and I refinanced our home through HSBC less than 2 years ago. Both my name and my husband’s name was on the loan, and we specifically implied, and were assured that the real estate taxes and the insurance would be included in the mortgage […]

AG in Texas reports:  “First, thank you for your great website! I’m an HSBC victim. I first received an HSBC account through a Suzuki dealer totaling $7000 + in early 2006 and then a second account at a Honda Dealer totaling $10000 + in mid 2006. HSBC makes it easy for consumers to fall into […]

MS in Delhi India says:  “I have received a pin number and telephone banking pin number,  but still today I have not received my credit card or bank account information.”

Editor’s Note:  India is now the 10th largest profit contributor for HSBC, globally, as against being the 16th largest contributor in calendar year 2005. It had even surpassed other […]