DJ in Oklahoma says: “I was in an auto accident in my new vehicle. I called HSBC to find out if it was possible to get another vehicle through them should current vehicle be salvaged. Within seconds, they approved another loan not explaining the way it really worked. I was then stuck with 2 vehicle payments after the insurance company decided to fix the wrecked vehicle. Payments were over $1,000.00 per month. I contacted HSBC to tell them what a mess we were in and they said we had to face repossession.
Archive for » March, 2007 «
Category: Auto Loan Issues, General Issues
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Here are the most recent complaints about HSBC, as submitted to Household – HSBC Watch by customers from around the world. Complaints, some of which read like horror stories, are listed by title with a direct link to the submission:
Category: General Issues, Watchdog Issues
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WB in Georgia exposed this HSBC claim: “My wife and I have a credit card with HSBC/Orchard Bank, we have not used our cards in a year, but have been making the minimum payments monthly as we should. Come to find out another company has taken money off the card for some type of Credit Keeper program. So with this company just taking every month and us not looking since we were not using the cards, when the yearly fee rolls around our card goes into Over Limit status. I call both Orchard Bank, who then tells me to get in contact with this other company because they are not affiliated. After talking with with a representative, come to find out that they are owned by HSBC which means they are in fact the same company. They are not willing to take the bogus charges off, even though they cannot explain to us who authorized the purchase to begin with. Mind you we have still not stopped sending in our minimum payment but now they are calling and harrassing 7 days a week. What can be done about this?”
Category: General Issues, Privacy Issues
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I mailed a payment on the 1st or 2nd of month for payment due 14th of month. They (HSBC) receive the check and they do not deposit it. They wait until the 15th for it to be past due, then they charge a past due and and take the payment as electronic check for the amount i wrote the check. I have gone to an online site which is not listed anywhere to pay. I only knew about this site from customer service.
Category: General Issues, Payment Issues
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This is a copy of a credit card complaint letter about HSBC India:
I am from India and the below case happened to me and since the sueing laws are not very strong in India credit card companies especially HSBC are taking the customers for a ride almost amounting to extortion, kindly go thru the mail and advice on the legal implications of sueing HSBC in general. I would like to also mention that after almost 3 months of torturous fighting they finally accepted their mistake and have reversed the entries but I have been defamed and have gone thru a lot of anxiety for which I want to make them pay. please advice.
Category: General Issues, India Issues
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