HW in Iowa says: “I received a credit card from them in October. Used the card got a bill in Nov. due Dec. 8th paid the bill online. and added to my budget for the 8th of the month. Went to pay it in Jan and didn’t realize the due date had changed to the […]
Ao in California reports: “I purchased a new motorcycle on Dec. 16 2006 about 30 days went by I received my dmv stickers and registration . I started to wonder what’s going on so i called the dealership and they called HSBC. The dealer called me back and said they had a wrong mailing adress. How could that […]
KR in Indiana says: “This company has been contacting me daily via my cell phone with a taped message looking for a person who is not me and whom I do not know. I have call HSBC twice and requested that they stop contacting me, as I am not the person they are looking for […]
RB in Canada asks: “Before I file a complaint with your organization, I would like to know if Canadian complaints are accepted.”
We said: “We take reports from around the world and just posted one from England. Thanks for asking.”
The Household - HSBC Watch Team
MM says this about HSBC Merchant Rainsoft: “We were called and offered a free water test, which was to take a half an hour. They enticed us with movies tickets and we figured it couldn’t hurt to test our water as we just moved into our house. Carl, the salesman, arrived at our house and […]
WH in Missouri says this about HSBC’s HFC: “I E-Mail this Complaint to you about HFC on the 11/26/06. I wrote to the Justice Dept. with my complaint and HFC did not reply back to them.They said they keep it on file. They gave me a Credit Card contract that wasn’t in the aggreement when […]
A Macao-based bank accused by the United States of distributing counterfeit money said it used HSBC Holdings plc services to screen U.S. currency.
Banco Delta Asia is accused by U.S. investigators of helping Pyongyang — North Korea’s capital — distribute counterfeit money.
However, the Macao bank said it is too small to have the technology necessary to check […]
RR in Kansas says this about Best Buy Stores and HSBC: “I bought a television at Best Buy in May and signed up for their credit card to obtain a discount for which I received a Best Buy credit card evidently issued by HSBC. I then received a HSBC Mastercard around May 12 that still […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.