CJ in Ohio said: “I got a personal loan from HFC and the balance never goes down and they add late fee and the interest rate is $300.00, so is there something that can be done? I need your help.”

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AS in Illinois said this about HSBC: “I understand that HSBC has a calling list that rotates but I have received 5 phone calls since 8:00 am to 10:00 am. Please fix your phone list so that it does not call customers 10 times a day. That is absolutely rediculous. This is becoming phone harrasment.”

JF in Tennessee said: “Four years ago, I made the unfortunate decision to cash a check for a personal loan that was sent to me by HFC. I borrowed $10,000 to use to help me start a new career in the insurance field. My experience with HSBC company has been horrible. HSBC has repeatedly lied to me and have now closed ALL office in the US and have moved overseas, only maintaining a P.O. Box here in the US.

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NR in California said: “I charged some legal fees on my HSBC card for legal representation. The attorney delayed the court date five times then unfortunately died.

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GE said: “I came across this site by accident. I have several accounts with HSBC including credit cards, checking and savings accounts. In the years I have been a customer i have never had a problem. My only complaint is the customer service reps that don’t speak English! I’m kind of scared now that I have read 2 dozen horror stories about what HSBC is really doing.”