AO in North Carolina said: “I paid off my HFC (Member HSBC Group) in May. I paid the online balance of $8507.11. Subsquently I have received bills for finance charges. In the ensuing months I have received bills for finance charges on the finance charge. I have called numerous times […]
CL in Texas said: “My husband and I bought a car from Alford Cheverolet Oct 2004, and have been late with a payment a time or two but always send a money gram. Well, HSBC has informed me that money grams bounce and that me and my husband owe late fees. […]
Chandra in Texas said: “I wrote to HSBC asking for a grace on over-the-limit fees and late fees. I asked for compassion and forgiveness of these charges. But instead of any understanding, HSBC sent a cold message saying the fees are due - no matter what.”
CP in Washington said: ” I wanted to comment about the Sears / Roth Crabtree collections. I am taking RC to court. The person needs to check out Budd Hibb’s website and contact a NACA lawyer. Routh Crabtree commonly violate FDCPA and place non-judicial liens on properties (then foreclose) or obtain confession of judgement […]
JG in Alsaka said: “We were unable to make payments to Sears for a balance of around $3000. Sears used a high power collections firm, Routh Crabtree to file suit against us and to avoid a judgement and subsequent garishment, etc. we agreed to payment terms with the collections firm for an amount nearly […]
CS in Florida said: “I got a loan from Household in 1998 for $16000 for a car because my credit was not good. Had problems from the beginning with getting my payments credited properly. At one point toward the end of the loan period I received an offer from them to settle my account […]
JR in Massachusetts said: “On my credit report I found charges of $280 from HSBC/RS. I do not have any other accounts that this would be applied to. How do I get this resolved?”
MT in Michigan said: “HSBC WOULD NOT LET ME PAY MY BILL A DAY BEFORE THE DUE DATE WITHOUT A $15.00 EXTORTION FEE FOR RUSH PAYMENT.”
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
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