LT in Maryland said: “This company is showing up on my credit report. To the best of my knowledge I have never heard of this company. They are saying that I pay my card 30 days late. I have never paid this card I don’t have one.”
GB in New York said: “I unfortunately had a HSBC Household Bank card. The card carried a $50.00 yearly annual fee. I used and completely paid off the card well before the year was up and the fee would be imposed. I cut the card and sent it back to them. Several months later […]
RB in Florida says: “I was charged through Airtel callhome back in July 7, 2007. I never made the charges so I disputed the amount and it was taken off in September 2007. By November what’s on my card but these same charges that HSBC had reversed. Again I disputed these […]
DR in Wisconsin sent this follow-up: “I looked at your Attorneys General blog and realized the one item listed for Wisconsin is MY horror story.
A year ago without my knowledge, Beneficial/HSBC mailed an unsolicited open check offer to someone who had the same name as I, but who lived 125 miles away. The […]
Mo in Idaho reports this identity theft: I recently got my credit report from the three agencies. There is a $4000 charge on two of the agencies claiming I opened up an account in March of 2003 and it has two different account numbers. The address is in Delaware. I have no idea who […]
PL in Pennsylvania says: “It would appear that there are no newspapers, magazines, radios, or TVs accessed by the executives of HSBC Bank Nevada N.A., which says it’s the world’s local bank. If they had access to any news outlet, they would know that identity theft is the fastest growing fraud problem in the […]
AP in Pennsylvania said: “HSBC has been playing the no interest game with me on my Best Buy Card. I pay off the balance so that I do not get hit with the interest at the end of the promotional period. They manipulate the payment so about $2 is left on that item […]
JR in Ohio writes: “I purchased a motorcycle for about $10,000. I paid about $4,000 down and financed the rest through a Suzuki installment loan, which is really sold by HSBC Retail Services.
I kept current on my payments, being sure to mail them in well in advance of the due date and confirm receipt […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.