MD in Arizona said: “I went to H&R Block to file my taxes this year. Little did I know that they were affiliated with HSBC. Not knowing anything about them I figured they were a legitimate organization. I’m a soldier in the United States Army so I don’t qualify for the RAL.

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RW in Oklahoma said: “I too was done the same way as the person in Florida. Regarding my tax refund, I ended up waiting 3 to 15 days to get my money. I finally got it and it was short about $500 and half my state refund was gone. When I called HSBC and asked about it I was told to call this person, and that person. Everyone told me to call another person. I was just given the run around.”

TL in Texas said: “Like a naive child I went to HR Block to file my taxes. When they ask me if I wanted an HSBC m/c prepaid card to deposit my IRS return on, I said sure, paid my $20.00 for the card and left expecting to receive funds on that card. Two weeks later HSBC has my money from the IRS but will not disburse it because they say they cannot confirm my identity?

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CP in Florida said “I did my taxes at H&R Block, and chose to receive a RAL (Rapid Anticipation Loan) for the several thousand dollars I’m getting back. I was given a credit card by H&R Block and told that my money would be available with in 24-48 hrs. I waited three days and then called H&R Block and was informed that HSBC was not letting the transaction take place and I needed to call them. My wife called and was told that I had a $55.00 debt from the VA (hard to believe since I was on Active Duty), but if we paid it, our funds would be released within 24 hours.

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