PM in Massachusetts said: “I had fallen behind on my payments and called to set up a payment arrangement. I did and they told me to pay $70. a month and that would preserve my credit rating. I made the 1st payment and two days later, I got a letter from an attorney stating that they didn’t take partial payments and they wanted the whole balance. HSBC had written off my account, ruined my credit and was suing me for the balance. I had to hire an attorney to get this straightened out but my credit is ruined for 7 years because they didn’t stick to the arrangement. I wil never use HSBC again and will tell everyone I know.”
Archive for the Category »Settlement Issues «
Category: General Issues, Hardship Issues, Settlement Issues
3 Comments
CK in Florida says: “8 months ago my husband was in a severe accident and we got behind on line of credit from HSBC. On 9/10/07 I received a call from Robbie Cloud who told me if I paid them $300.00 right there out of my checking account it would take my account out of collections. I told him I wanted this in writing so then his supervisor, Michael Taylor, got on the phone. Michael Taylor told me they could not fax this but would send me a letter. I gave them my info over the phone. Today, 9/18/07, I received a call from someone else telling me I need to pay them more money. I told her the story and she told me she should sort this out. I told her if this was not correct I would report them to the FTC under the fair debt collection law. I told her I would follow suit. Tactics like this will not scare me and HSBC needs to be shut down.”
HH in Michigan says: “I had a credit card from hsbc. The limit was $300. I was unemployed over the summer because I teach. Already miffed by the high interest rate , My bill kept rising, even though I had not used the card in a year. I made a settlement to pay off the nearly $1000, in 3 payments of $333 . I paid the first two on time the last on due July 22 , I sent $75 and a note explaining that I was unemployed and would send it off asap. They in turn sent it to collections and they kept my money and want $1000 again.”
Category: General Issues, Settlement Issues
One Comment
