Archive for the 'Service Issues' Category
HB in New York said: “I am in Brooklyn New York. The HSBC on Fulton Street (Brooklyn Law school building) has got to be the worst in customer service. The officers and tellers are lethargic. At lunch time which is the busiest, they only have ONE person at the window. Today I stood in […]
May 19th, 2008 | Posted in General Issues, Service Issues | No Comments
NH in Ohio said: “I have a balance with GM and they jacked my rate to 31.34% from 13.49%. The reason I was given was a “business decision” even though I have never missed a payment…..I’m furious about this and have vowed never to buy another GM vehicle. I’ve even another HSBC loan through […]
January 8th, 2008 | Posted in General Issues, Service Issues, Rudeness Issues | No Comments
RB in Florida says: “I was charged through Airtel callhome back in July 7, 2007. I never made the charges so I disputed the amount and it was taken off in September 2007. By November what’s on my card but these same charges that HSBC had reversed. Again I disputed these […]
January 8th, 2008 | Posted in General Issues, Service Issues, Theft Issues | No Comments
BW in South Carolina warns: “After considering bankruptcy, we were forced to tell HFC to accept our offer or take our home. To say the least, this was a very gut-wrenching time for us. When they agreed at the last minute, we thought we had finally detached ourselves from the scum balls that […]
December 27th, 2007 | Posted in General Issues, Mortgage Issues, Service Issues, Documentation Issues, Watchdog Issues, Opinion | No Comments
SA in New York said: “My dad sends me support money each month by SWIFT through his HSBC branch in Turkey. I always received $10 less, and recently $20 less out of every $1000 swift deposit. He warned me to watch what was being cut and ask why, since he had successfully argued and […]
December 27th, 2007 | Posted in General Issues, Service Issues, Watchdog Issues | No Comments
GB in Texas says: “I’ll make this as short as possible. Applied for a 0% balance transfer to a GM Flexcard, never heard a word. In the mean time I had the transfer performed by Capital One at 0%. Two months later I receive a bill from HSBC, showing that I missed my first […]
December 26th, 2007 | Posted in General Issues, Service Issues | No Comments
RC in Arizona says:
“About three months ago I asked that a friend of mine’s bankcard be removed from my online account (he had asked me to pay for something for him on my card and had paid for it on the computer so he had to add his card to my account). As far […]
December 21st, 2007 | Posted in General Issues, Service Issues, Rudeness Issues | No Comments
RP in Florida asks: “I have been with HSBC for 2 years and never was late on paying my bills, I get a letter that due to my credit score they are raising my percentage rate up to 29.49%. How can they change it so drastically and get away with this and how can […]
December 17th, 2007 | Posted in General Issues, Service Issues, Credit Report Issues | No Comments