BH in Colorado said: “Your billing statement leaves a lot to be desired. When I try to check my charge slips to the statement, nothing matches except the amount. I
used to be able to check the numbers on the statement to the charge slips–but not now. I’m going to be like a lot of other customers–when the bill is paid off, I’m closing my account.”

An unhappy HSBC credit card holder sent this report: “Yes, I have had the same thing happen. I had a credit line of unsecured credit of over $10,000.00 “just in case”. I have been paying way more than the minimum and just signed a couple 0% offers and was planning on paying this off.

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GR in Brazil said: “I’ve been a customer at HSBC for 3 years. I’m very unhappy on the way you guys have been dealing with me. We all know that money talks and BS walks. But I’m a good customer here in Sao Paulo -Brazil. I ‘ve never given a bad check. I’ve been paying all my debts with the bank.

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PB in Ohio said: “In Feb or Mar of 2009, I was trying to get back on my feet, after being unemployed for 5 mos, denied un-employment, no income except food stamps…..hope that you haven’t ever experienced it, or ever have to. I authorized HSBC to take two payment’s, on two different dates.

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EW in Colorado said: “There have been occasions where HSBC Retail Services claimed to have sent a bill but I never received one. As my responsibility, I contacted Retail Services to request another bill be sent so payments can be made on time.

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