RH in Georgia said: “I closed a couple of accounts with ING recently to open accounts with another bank… My experience ..What a nightmare it has been trying to open an account at HSBC, “The friendly internet bank” I have spent 5 or 6 hours on the telephone.. 7 or 8 emails later they […]
JC in Florida said: “I submitted an application with HSBC Direct for a savings account, and gave them my information. Since Best Buy works with them, I figured it was a good place to open up a savings account; and now came to this page. I had no idea they were predators. I haven’t […]
The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
CB in New York says: “They gave out balloon loans, they don’t give you any info on the end of term. They hold onto to your money and say that the funds are there but not available.!!! How are they doing business legally!!! I will have to join the lawsuit!”
LD in Utah reported: “I opened an online savings account with HSBC to obtain a good interest rate on my money while waiting to close on the sale of my home. A week before the closing on my home, I began trying to transfer my money to an account where I could easily wire […]
EZ in North Carolina said this about an HSBC CD: “In May HSBC was running a 3-month CD promotion with 5.25% APY. I opened a 3-month CD and a person in HSBC even helped me transfer the money. However, when I looked at my account later, the interest is only 2.76 percent. I contacted […]
TH in North Carolina says: “I opened up a deposit with HSBC back in February to take advantage of their 6% introductory offer. Well the time has come to place my money elsewhere and I find out I can only do a bank to bank transfer for only $100,000.00 at a time. I have written […]
GG in Virginia gives this analysis of HSBC savings accounts: “I just looked at my statement on my internet savings account with HSBC. They withhold 28% federal income tax from my interest which drives the advertised interest rate of 5.37% to 3.87%. I am in the 15% marginal tax bracket. I realize I will be […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.