HSBC Horror Stories

RW in Tennessee said: “I moved to Tenn about 6 months ago and have been 1 month back on payments I requested and extension in May 2008 and was denied. HSBC wouldn’t say why since then I have received at least and not less than 10 calls a day and I have answered […]

DW in Pennsylvania said: “I did a refinance to close my Direct Merchants HSBC account, and the attorney that did the closing sent the check out to pay off this account. A week after being sent they called my attorney to see what to do with a check with a account number and my […]

RS in Faridabad, Haryana said: “I am from Faridabad, Haryana. Since almost five months I have been receiving calls on my residence phone no enquiring about Mr Ashok Gupta. When counter enquired- reply comes this is HSBC Bank, Mumbai. I and my family members are tired of these calls by […]

MF in California said: “I’ll keep this brief. HSBC’s on-line service AND their phone service and their employee accuracy burned me 3 times and cost me money!! Even when I COULD get someone to say they would fix it, alas they never did!!! I’m still e-mailing them to try to get […]

WB in Michigan said: “Having had major surguries and taking 14 meds daily I am very ill. They will not send a
current statement and am receiving calls every 2 hrs 7days!”

PB in Minnesota says: “Very suprized by all the crap HSBC gets away with. They keep calling me 3-4 times a day and they say they have an important message for me but all the callers are busy right now. I don’t think they can do that because they don’t say who they are. […]

NH in Ohio said: “I have a balance with GM and they jacked my rate to 31.34% from 13.49%. The reason I was given was a “business decision” even though I have never missed a payment…..I’m furious about this and have vowed never to buy another GM vehicle. I’ve even another HSBC loan through […]

NM in Connecticut said: “Not sending statement to the customers and charge for late payment. I cancelled my account on 12/17 and asked them if I owed my $10 for December. They said no, I was all set. Two weeks later I got a “Past Due Notice” charging me $30 extra dollars for […]