DW in Florida said: “Paid balance on account in full plus a late fee. HSBC will not release title and keep charging me a fee plus late fee. My bank who paid off the balance has tried to work with HSBC, but they still say we owe a small balance and keep adding late fees. How can I stop this? If I keep paying the fees it will never end. Please help.”

JH in Tennessee said: “I got a loan from HFC (HSBC) in 2003 and told it was a loan with a pay off. The loan was for $8000. I have made payments for 6 years now and the balance is $8200.00. I am trying to get a settlement payoff, but they will not send me what they agreed on and that was $5500.00 to pay the loan off. I am open for any sugestions of how to get away from HSBC.”

KN in Nebraska said: “I to have been unable to get into my Herbergers account since HSBC took over. HSBC says I am not in their system, but they sure can send the bill and the late fees. HSBC put my payment on a Yonkers card even though I send them my Herbergers number, Can You Help??”

Michelle in North Carolina said: “Bad Experience with HSBC. Throughout my payment period with HSBC I have posted regular payments and sent in over $4,000 total, while always asking for this amount to be posted to my early payoff. Well, to my surprise when I called the company requesting a pay off amount I was told two different balances by two different CR with a very strong accent.

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