SS in Texas said: “I was charged double [by HSBC] for the month of December. I was not late with any payment. I have sent one scheduled payment for this month. Please make the necessary adjustments to my account. I will thank you in advance. I do not expect there to be any involvement with my credit standing.”
Popularity: 14% [?]
AC in North Carolina said: “I pay every month on time and usually pay at least $50 extra. In the rare occasion that I am a few days past due, I get several phone calls a day bullying me into making a phone payment even after I have informed the representative that I have scheduled or am about to schedule an online payment. I have rarely been more than 7 days late. I always refuse and have to hang up while they are still talking. HSBC promised that the “daily phone calls will stop” if I only give my bank information and schedule the phone payment.
Popularity: 8% [?]
BD in Virginia said: “I am able to review my account information on-line but cannot make a payment on-line or change profile to update information. Therefore, we have to call to make payments and be charged a $15.00 fee. Although, I have sent a letter and called requesting statements be sent to a new address and new e-mail address, this has not been updated. I have not received a statement in over 6 months and cannot make payments on-line.”
Popularity: 11% [?]
RS said: “I always send in my payment by check on time and when i received the following bill it showed that they never received the payment from my bank. HSBC said the payment was returned for insufficent funds, HSBC tacked other late fees also. I immediately called my bank to see why the check wasn’t paid and they told me that they have no record of HSBC asking for payment on that specific check.
Popularity: 9% [?]
TM in Texas said: “HSBC is still running a scam! Why doesn’t the law prohibit this by NOW? Third go round for us with a Best Buy purchase (shame on us). Even knowing going in to this last purchase about the scam they run, they still got us.
Popularity: 7% [?]
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