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Archive for the Category »Payment Issues «

K in Ohio said: “I authorize HSBC to take out 1 house payment on a certain date and HSBC took out the amount the same day and the next day took it out again! The issue caused me to be overdrawn by over $500.00

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JL in North Carolina said: “I was never more than 4 days late with a payment and HSBC Retail in Carol Stream, IL turned me into the credit bureau for a 30 late payment. I had perfect credit. I don’t know where to start to get this cleared up, I wrote BBB, HSBC home company.”

GS in Wisconsin said: “I have been trying to sign in to the HSBC site to pay my bill. I CAN NOT sign in. I called the HSBC phone number and got a woman from India and she said I had to pay the late fee.

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SJ in Wisconsin said: “A $594.00 payment was sent to HSBC by my husband to be applied to his account. The payment was lost for 2 months.

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BC in Alabama said: “I have had an account for many years that I used as a line of credit. In February I sent a 6000 payment and it was returned to my bank. It was sent to my old Beneficial branch office and they had moved my account to another Beneficial office. I contacted the new office and resent the payment and was assured all was ok. I paid the next payment to the new beneficial office.

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