MC in New York said: “This HSBC RS withdrew $103.20 from my bank account yesterday it says: HSBC RS/Online Pmt/091113/WEB. How did this happen? What can I do?”

more…

GM said: “HSBC is definitely holding your monthly payment until it gets close to your due date. Then they have their call center call you to remind you to make your payment. They want you to make a payment over the phone which will cost you an extra $20.00. I mailed my check out on the first of November and they called me on the 13th of November to say that they did not receive a payment and if they don’t get a payment by the 16th I will have to pay a late fee of $79.00. Can they do that and get away with it?
That is robbery.”

more…

DW in Florida said: “Paid balance on account in full plus a late fee. HSBC will not release title and keep charging me a fee plus late fee. My bank who paid off the balance has tried to work with HSBC, but they still say we owe a small balance and keep adding late fees. How can I stop this? If I keep paying the fees it will never end. Please help.”

JH in Tennessee said: “I got a loan from HFC (HSBC) in 2003 and told it was a loan with a pay off. The loan was for $8000. I have made payments for 6 years now and the balance is $8200.00. I am trying to get a settlement payoff, but they will not send me what they agreed on and that was $5500.00 to pay the loan off. I am open for any sugestions of how to get away from HSBC.”

KN in Nebraska said: “I to have been unable to get into my Herbergers account since HSBC took over. HSBC says I am not in their system, but they sure can send the bill and the late fees. HSBC put my payment on a Yonkers card even though I send them my Herbergers number, Can You Help??”