KM in California said: “Bank theft!!!!! Be aware the HSBC Bank of Panama stole $2400. from me. I sent an International wire transfer to one of their clients. The money was never deposited to their account, and the bank did not respond to any of the 7 requests my bank sent them for the money back. Wire fraud! Can you believe a huge bank like HSBC would allow something like this!”
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Category: Panama Issues
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BC in Pennsylvania said: “HSBC is the WORST bank I have ever dealt with. Amongst many horror stories, here are the latest TWO: In Dec 2008, I asked for a wire transfer to FLORIDA for $8,000. They sent it to a bloke in Venezuela…Assistance, help,etc., YOU MUST BE KIDDING, this is HSBC Panama. NO ONE CARED!!! It took 3 weeks to resolve. I had to pay the fees; and they NEVER offered to credit my account as would a REAL bank would especially since it was THEIR error.
Category: Panama Issues
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This report came from Panama: “HSBC Panama is a bank to be avoided, if possible. The service is horrendous and there are lots of hidden fees and many mistakes made. It took me over a month to regain access to my account after an online mistake was made. Any attempt to rectify the problem was met with an uncaring attitude to my situation. All employees at HSBC said they couldn’t help and I needed to contact the Head Office in Panama City. It was an absurd way to deal with a problem that they created in the first place. As for hidden costs that HSBC promised would never happen, well I don’t imagine these thieves will ever reimburse me. I have a fair sum of money with HSBC and am waiting for the right moment to take it all out. I will never deal with them again. Basically HSBC sets their own rules and squeezes as much money out of customers by any means possible.”
Category: Panama Issues
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An international HSBC customer says: “I have been a customer of HSBC in England and Panama. In England they were no worse than any other bank just OK in my book but no great shakes. In Panama they are a disaster. They took two months to open my account by which time I had transferred my money to another bank. They “approved” my mortgage two years ago, I am still waiting. I paid $850 worth of electricity bills on the internet which vanished into cyberspace and over a year later I am still waiting to get my money back. They never send my credit card bill on time and charge $25 if I pay late.”
Category: General Issues, Panama Issues
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A US citizen in Panama reports: “I found out that everytime I make a deposit to my HSBC savings account, they charge me a service fee. We were never told about this fee when we opened the account so we were not thrilled to see such charges. We thought we got it made in regards to banking here in Panama. We were allright with the 20 days requirement so we thought we would just deposit our US bank check a month ahead of need time. But in one month, they charged us $8.35 for such fees. It’s not that much, but hey, in one year that would be more than $100. I really hope that there is a bank here in Panama City that could give a better service.” (reference and credit)
Category: General Issues, Panama Issues
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