Archive for the 'Opinion' Category

HSBC customer to meet with States Attorney

CF in Connecticut sent this update: “I want to add this as an update to an on going horror story regarding HSBC Mortgage Services Inc.. I am to appear before the States Attorney and file formal complaint for billing fraud committed by HSBC. The states Attorney has reviewd my complaint and attached documents from […]

HSBC ALERT - 1099-COD from HFC not as agreed when foreclosure halted

BW in South Carolina warns: “After considering bankruptcy, we were forced to tell HFC to accept our offer or take our home. To say the least, this was a very gut-wrenching time for us. When they agreed at the last minute, we thought we had finally detached ourselves from the scum balls that […]

Calculated predatory billing practice, says one HSBC customer

LT reports: “HSBC is assigning late fees/finance charges to my bills (paid in adequate time) monthly since a department store credit card was initiated. Since the first late bill I started recording statement date, received date of the bill, check sent date, due date, and the date HSBC claims they received my check. Yesterday […]

Lousianna customer claims HSBC applies payments after due date

LG in Lousianna says: “I also hate HSBC. They have charged me more $36.00 late fees than I can count.
You pay your bill and they don’t post it untill after the due date, then charge you $36.00. I’m closing my account and I highly recommend no one do business with the PREDATORY […]

Mortgage Jobs Available in Virginia

A former HSBC employee sent this email. We are posting it in both of our blogs:
“I was a BSM at HSBC until last month when I decided that I would not wait for the layoffs to do something with my life. It saddens me to know what you are all going through waiting […]

Ex-Beneficial BSM says serverance package blows

I will withold the initials on this report. It came from Maryland:
“I am or should I say was a BSM for Beneficial until today whem I arrived to work with my DSM, and QAC present for the first hour they were behind closed doors except for the QAC to run out make copies, wait […]

Insider says HSBC ethics thrown out the window

A former HSBC employee said: “As a former employee who left… I had enough of seeing customers being deceived and treated like dirt. The turn over in my office was ridiculous. Each new manager was more ruthless than the previous and their eyes were on the bottom line…what there bonus would be […]

Is your HSBC interest free promotion misleading?

HSBC and others offer interest free promotions through merchants such as Best Buy. This blog is filled with complaints about how these accounts are handled, thus we publish this alert here. In fact only moments ago we received a new complaint about this practice, stating that the final payment was not credited for […]



Household HSBC Watch is a watchdog and consumer advocacy organization We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.Household HSBC Watch is not associated or affiliated with HSBC in any way
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.



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