AY in California said: “I had a original loan with HFC in 1990, I borrowed 29,500. I paid on this loan for 4 years., I became disabled and the disability insurance started paying, I sold the home in question in 2005 and owed $34,000. Should of known better: bought home, got a 2nd, and now owe $35,000 on a $34,000 second mortgage.
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SW in Montana said: “We have had a property secured loan with Beneficial Finance since 1995- the interest rate is high, but we have been on time for the whole loan. We still owe about $12,000.
Category: Mortgage Issues
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LV in New Jersey said: “My husband and I mortgaged our home through HSBC. Let me tell you - HSBC has been a nightmare since. They paid off our truck as part of the loan and now no one can find the title. When I called our branch office to let them know where it was sent,the branch office could not even call that branch to ask to have it sent back. From the beginning HSBC has done nothing but lie, cheat, and as far as I’m concerned, steal from us. Never ever use any of HSBC’s services or you too will be robbed.”
Category: Documentation Issues, Mortgage Issues
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JS in Maryland sends this update: “The saga continues. Got a 2 page letter from Theres A. Nicchia, vice president, Customer Resolution Department at HSBC. The second paragraph is full of inaccurate statements such as the amount borrowed was $329,806.31 ( when it was really $324,998.24 at an interest rate of 8.44). This amount was also verified by another employee of HSBC. The letter also states a modification agreement was executed (never heard of that)
The letter also states how the collection department maintained consistent contact with us. (Wrong, we were the ones always calling them! They also deny being contacted by a third party regarding a short sale.
Category: Mortgage Issues
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MM in Pennsylvania said: “I lost my job in August of 2008 and struggled to keep my mortgage payments on time up till now, December 2008. I called Beneficial several times and wanted to talk to them about deferring one payment and was denied after an approval from one person who I got disconected from (fishy). The next calls were about the HSBC / Beneficial hardship program but apparently they don’t want to help you unless you ruin your credit first. I would think it’s in everyones best interest to prevent problems rather than try to fix them after the fact. I am so frustrated I don’t know what to do but scream. These people are more criminal than a drug cartel.”
Category: Mortgage Issues
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