HSBC Horror Stories

KC in Nebraska said: “We contacted HSBC (Solstice Capital) to discuss refinancing our loan. When we spoke to the loan officer she said they had a “no-risk” appraisal policy and we would get our money back if the loan did not go through. The value of our house has gone down and […]

Sky in Kentucky said: “A few weeks ago we received a letter from Beneficial saying they now had new financing options that could lower our payment and/or interest rate. So last week we made an appointment and went to our local Beneficial office to see what it was all about. The man we spoke […]

MR in Arizona said this informative copy of his long letter: September 13, 2008
Arizona Department of Financial Institutions and all in CC list.
2910 North 44th Street, Suite 310
Phoenix, Arizona 85018

RE: Loan number: (redacted) HFC-HSBC
• Predatory Lending Practices
• Misrepresentation of lending […]

ET in Virginia said: “HSBC’s HFC automatically deducted TWO mortgage payments at one time sending our bank account into serious arrears. It drained our overdraft protectection account and cost us over $600 in overdraft fees. They only reimbursed $140. They caused our car note to be returned and numerous other serious […]

KA in Indiana said: “House was foreclosed on after we had liquidated all funds including IRA and 401K, Had been informed multiple times we had a fixed rate, we were lied to. Have completely wrecked our lives in many many ways.”

DW in Missouri said: “I am in the process of closing on a home that I have sold. I was informed over 2 weeks ago that there was deed of release needed by HFC, so I contacted them to request the information. I spoke to 10 different people from the same area […]

SS in Maryland said: “2005 — Husband had heart attack in May, June I was in a bad car accident leaving me with spine damage, so we had to refi and didn’t really understand what was going on, this was with Decision One/HSBC. I was given a loan for $389,000.00 and $312,000.00 was […]

SK in Arizona said: “In April 2008 we foreclosed on a property that has an HFC mortgage in first position. We requested a payoff statement 3 times and were denied. We reinstated their foreclosure and notified them that we are the new owners. They refused to allow us to payoff their […]