KB in Louisianna said: “In 2/2009, we reached the two year mark which qualified us for a lower mortgage interest rate. We called to set up an appt and was told someone would call us back the next week. The next week, we found out that HSBC/Beneficial had closed its doors and was no longer making loans and would not consider lowering our rate. We have hit a hardship situation but haven’t been late on our payments….yet. Have called on three separate occasions and begged for loan modification. We have been told No! We kept up our end of the bargain by making payments on time for two years….we are entitled to a lower interest rate.”

JB in Florida said: “My husband passed away June 23rd 2008. Now the Morgage company said that they never received a check in the amount of $48,311.34. The mortgage company is HFC. I called the insurance company and they told me that they did receive the check. Now when I called HFC they said that they never received it.

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EJ in Iowa said: “I have had a mortgage with HFC Beneficial since 1996. At that time they had their appraiser do the appraisal and it was for $85,000. We bought our house and land from the owner and had a contract. It was for $35000. We had done a lot of work to the house, but $85000 was very inflated.

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KS in Virginia said: “NEED IMMEDIATE HELP FOR HOMEOWNER with HSBC loan who is being unnecessarily forced into foreclosure due to HSBC short sale department’s punitive action. I am a real estate agent who has been trying to sell a client’s home for the last two years.

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CG in VIrginia said: “HSBC has now created the icing on the cake. My friend is a realtor and she has been working on a short sale for a client to keep the house out of foreclosure. After 6 months of trying to find a buyer, they got a contract $20,000 higher than any other offers that had started dribbling in.

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