AP in New Jersey said: “After reading all the complaints I see that I’m not alone. I have NEVER experienced a company such as HSBC. My suggestion to all of you is to contact the CEO, Joseph Hoff and let him know what is going on.

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Anthony in New York said: “I too ran into problems with with HSBC’s Debt Cancellation fees associated with my Best Buy credit card. I purchased a SONY PS3 in June 2009 and have been paying it off since. I knew how much my total purchase was and each month sent my money to HSBC. It wasn’t until last month when I received my last statment, that I looked at it and noticed “Debt Cancellation-800-365-6256″ under my transactions.

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TD in Ohio said: “I opened a Best Buy account. I signed up for online billing and went to pay the bill the day it was due. I found out it cost and extra $15 to pay it that day. I reluctantly paid the $15 (on a $10 minimum due). I got online to pay the next month 20 days later and found a bounced check fee on my statement. I checked my bank and I had $2K in my acct and no indication of any bounced check. When I called HSBC they said I must have put the bank info in wrong. Twice. With the same mistake both times. But for some mysterious reason it was right in the system when I read it to them over the phone.

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TM in California said: “I’ve been with HSBC since 2006 and they are the biggest rip offs I’ve ever seen. They charge late fees for payments made. they add on additional money from the original contract amount. Since HSBC only charges $9 to $10 dollars they don’t think you will notice, but just think $9 or $10 dollars on a 71 month contract how much does that add up to?

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