AC in Arizona said: “A wedding dress was paid for through David’s Bridal in Missouri for about $1000. About $200 payments were made for a few months until I started missing a few payments. Around June, my husband and I realized we still had this account open and paid it off in […]
FD in Idaho said: “Long story short..HSBC started by dating bills first of month, I would receive around the 15th at the earliest, a suggested mail in payment date of the 19th for a bill due the 30th. If I didnt mail by 19th, I was penalized for late payment even though I […]
RC in Nevada said: “I also have had no luck with making a payment with the site bowflex provided. I have always received my bill after the recommended mailing date and have been charged $39 for a late charge. Their methods seem unethical and slightly unresonable to me! ARRGG… VERY FRUSTRATING!”
Editor’s note: It […]
CW in Arizona said: “Lord above, are these HSBC people dense! I got a Best Buy card about ten years ago. Everything was fine until I moved five years ago. For eight months I kept telling them to change my address. When they finally did, they did not put the apartment number. Repeated efforts […]
ME in Kentucky said: “I applied and was approved for the Best Buy credit card provided by HSBC. While applying for the card I was told that I could walk into the store to make payments. When my first payment was due I drove to the store looked around and then tried to make […]
TT in Georgia said: “All started when I signed up for a “Northern Tool” account due to a significant discount on a large purchase. The 1 year same as cash deal was fine and the full payment was received on time.
Later I had to put a small purchase on the charge card since […]
TB in South Dakota said: “HSBC ripped me off two years ago. I paid the account in full four months before the terms ended, I even called them before I made the payment to verify the payoff amount. Several months later HSBC started harrassing me saying that I owed them several thousand dollars. […]
CC in Ohio said: “Ok WOW, I am one of those many with the same problem with this Best Buy HSBC debt cancellation, What a scam, I cannot believe something has not been done, talk about a real thief. I am single and work hard for what I have only to have a legal […]
An open letter to HSBC, Knight Vinke and Stephen Green
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We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
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