DR in Iowa said : “Quoted from 9/13/09 news article: “And more than 45 percent of mortgages ? $31 billion ? have been modified.” WHAT? Please ask HSBC what percentage of those modifications are permanent interest rate reductions. I have knowledge of ONE person out of hundreds I have spoken to who has actually received a permanent rate reduction in response to a request for a mortgage loan modification from HSBC. This 45% must include HSBC’s famous “$100 discount for six months only” modification. I’ll eat this computer if they even have a 5% permanent modification rate.”

RS in New Hampshire said: “I have been getting the run around for the past eight months from HSBC for loan modifications. I was originally told that I didn’t make enough money for them to help me out, and that I would need to increase my income if I expected them to help me.

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DD in FLorida said: “HSBC lied to me they said that IF I made 6 payments on the temp. modification plan I would be able to apply to make it permanent. So I made the 6 payments then I get a letter saying I am now back to my old rate and my old payment of $ 1300. a month.

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RS in New Hampshire said: “I have been living in my home for three years now. I have been using HSBC, but in the past year have had so many problems with them. Eight months I began inquiring about loan modifications due to my girfriend getting laid off, and having a baby.

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EO in Arizona said: “I have mortgage insurance on my HSBC mortgage. I did file a request for Loan Modification. Then I started getting the same forms from Genworth, apparently my mortgage insurer. I filled out all forms and sent them.

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