The following complaints about HSBC, received from individuals around the country, should be considered as allegations only. We make no effort to investigate the validity of complaints submitted by customers and non-customers. Instead we monitor complaints such as these for trends that can be verified, just as we did before Household International was […]
RC in Texas says: “I have only had an account with HSBC for 5 months. They have charged us late fees and over the limit fees that were not accurate. They don’t post their billing correctly. I pay my account online with my bank and they are saying that the bank is […]
HSBC and others offer interest free promotions through merchants such as Best Buy. This blog is filled with complaints about how these accounts are handled, thus we publish this alert here. In fact only moments ago we received a new complaint about this practice, stating that the final payment was not credited for […]
RL in Oregon said: “I made my final payment to HSBC/Best Buy a full 6 days before the due date via online payment from my bank. This was in connection with their same as cash promotion. Conveniently, the payment was not made to my acct for 11 days so I was nailed for $305 […]
JM in Virginia said: “I bought a powerwasher at Northern Tool and Supply. I am trying to get my business off the ground. I am paying my payments on time, like 1 week in advance, so I go online to pay but instead of paying regular it’s like they just leave the […]
AP in Pennsylvania said: “HSBC has been playing the no interest game with me on my Best Buy Card. I pay off the balance so that I do not get hit with the interest at the end of the promotional period. They manipulate the payment so about $2 is left on that item […]
CS in Idaho reports this about HSBC: “We purchased a HDTV in Feb of 2007 on a same as cash basis expiring end of 2010. My first payment was late one day due to the Memorial Day holiday. They agreed to waive the $35 fee and told me it could take two […]
NE in California says: “This is not a complaint with best buy. I just want to share my experience to make other card members aware that they should always read their Best Buy statement. I just paid almost $500.00 of deferred finance charges, because I missed the pay-off the promotional 12 months 0% […]
An open letter to HSBC, Knight Vinke and Stephen Green
We monitor customer trends for possible violations of Regulation Z and other possible illegal actions.
We use your individual HSBC complaints and merchant complaint reports to perform trend analysis.
We are not associated with HSBC, Household International, or their merchants.
Some items are used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act.