HSBC Horror Stories

KK in Minnesota said: “I signed up for Account Secure Plus when a I got an HSBC credit card about 2 years ago. They charged me $6.93 a month. It was supposed to make my credit card payments if I ever lost my job for various reasons. I was laid off in April and […]

SD in Washington said: “Orchard Bank credit insurance consumer rip-off. I was high pressure sold this insurance when I got my master and visa cards last May. After getting approved for SSDI in record time, 6 months, I applied for debt cancellation. After going to 2 doctors, filling out several forms and […]

MS in Utah said: “I have fallen at work, we were waiting for workmans comp and we fell a little behind. 5 days late HSBC charges me every late fee, every added interest, every thing they could do to charge me more money. When I ask them for help they said that […]

MM in California said: “I received a phone call touting the debt cancellation service. I agreed to review the service with the right to cancel and get a refund. I reviewed the material, signed the form saying I did not want the service, and mailed it back. They did not cancel or refund […]

BV in Lousianna said: “HSBC mortgage screwing HSBC Insurance and me. I borrowed money on my home that was paid for and took out the RELI insurance at the urging of my loan officer. My home burned down on Jan.3rd 2008. Insurance policy stated if damaged you had to start repairs in 90 […]

KS in Wisconsin said: “Regarding WN in California. All WN needs to do is take the Death Certificate and Death Notice to the branch office. Give these to the Manager and they will take care of it. If the loan is a mortgage, then about two-thirds of the loan might be covered if the […]

WN in California said: “The mother of my child died on July 19, 2007. I asked HSBC to implement my credit insurance since I was unable to work and take care of the child. HSBC began calling and harassing me though I had credit insurance. They reported me to the bureaus, […]

KS recently said: “I just finished reading about the complaint regarding the sale of the optional payment protection coverages, and must agree that this writer hit the nail on the head. I lost over 50 loans when managers refused to run loan documents unless the client took all three coverages and a home & […]