RG in Arkansas sent this short but very telling complaint. If it pertains to you please use caution. RG said “HSBC – Account Secure Plus refuses to pay claim on completely disabled man because he was self employed.”

MM in North Carolina said: “Sometime during 1999 and 2000, I applied for Seamans furniture credit. Upon approval, Seamans also offered the option for credit protection. I accepted both the credit and the option for payment protection on the account. The protection plan option was initialed via Seamans internet website and subsequent paperwork received.

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BA in Minnesota said: “We canceled the one dollar charge and now it is 16.92. We do not want insurance (Debt cancellation) and called, which took a hour as the phone line will not give time to even give account #. This the second time we have tried to have it cancelled.

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Clark in California said: “I’ve been an HSBC cardholder for 3 years now and have told them to remove the account secure coverage 2 separate times. They failed to remove it either time! I like HSBC but the coverage people are a bit slow!”

RT in Arizona said: “I first obtained my “Orchard Bank” credit card in 2002 with a $3000 limit.. In 2003 I was called by Account Secure Plus, representing Orchard Bank and was offerd this credit card protection if I become permanently disabled. They harge $22.00 per month for this service and after a long time of declining, I finally agreed to it, by phone.

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